Frequently asked questions

If you cannot find an answer, call or write. We would rather answer a question in advance than fix something afterwards.

Addresses at a glance

  
E-invoicing address (OVT)003725131285
Operator003708599126 (OpenText)
Invoices by emailkonsultointi@hr-tilipalvelu.fi
Paper invoicesHR-tilipalvelu Oy, PL 62232, 01051 LASKUT
All other postHR-tilipalvelu Oy, Bulevardi 19 A, 00120 Helsinki
Business ID2513128-5

Longer answers

Some questions do not fit in three lines. These have pages of their own. Scroll sideways.

How do you change accounting firm?

The notice period, the handover of material from your previous accountant, and checking the opening balances. The turn of the period is easiest.

Frequently asked

What is your e-invoicing address?
Our OVT identifier is 003725131285 and our operator is 003708599126 (OpenText). We prefer e-invoices because they arrive fastest and most reliably. You can verify the address at verkkolaskuosoite.fi.
Where do I send an invoice if I cannot send an e-invoice?
PDF invoices by email to konsultointi@hr-tilipalvelu.fi. Paper invoices to HR-tilipalvelu Oy, PL 62232, 01051 LASKUT. Note that the billing address is not the street address: everything else goes to Bulevardi 19 A, 00120 Helsinki.
Where do I send bookkeeping documents?
Into Fennoa directly, which puts the material in front of your accountant immediately and leaves nothing sitting in an inbox. If Fennoa is not in use yet, you can send documents by email or on paper.
By when do receipts have to reach you?
Early in the following month, and by the tenth at the latest. February's receipts by 10 March, if your bookkeeping is done monthly.
By when does payroll material have to reach you?
Payroll details, expense claims and travel claims at least five working days before the payment date. Changes need the same lead time: a new tax card, a new account number, attachment orders and union dues. A correction made afterwards is always slower and more expensive than information given in advance.
What should I write on a receipt?
Briefly, how the cost relates to the business: who travelled, from where to where, and why. You do not need to write out what kind of receipt it is. We recognise a taxi receipt without being told. Make the note straight away, because in a few months you will not remember.
What does a digital document have to look like?
A digital document needs the same information as a paper one. Scan or photograph it the right way up, make sure all the text is legible, and include every page of an invoice. A document may be examined years later, and it still has to be readable then.
Who should a purchase or expense invoice be addressed to?
The company's official name, not an abbreviation or a nickname: HR-tilipalvelu Oy, Business ID 2513128-5. An invoice addressed to the wrong name can jeopardise the right to deduct the cost. If a payment reminder has arrived, include the original invoice as well so the VAT deduction is preserved.
What do I do if a receipt is missing or lost?
Write a free-form document stating what was bought, when, for how much and how the cost relates to the business, and confirm it with your signature. Responsibility for the accuracy of documents rests with the taxpayer, that is, the client.
Why does sending receipts on time affect VAT?
VAT is calculated from the documents. If some are missing, the VAT reported is calculated only from the ones we have. Receipts cannot be skipped and added later. Missing receipts therefore show up directly in how much VAT you pay.
Can I affect the price of the service myself?
Yes. Digital material that transfers straight into Fennoa is faster to process than anything scanned or on paper, and material that arrives on time needs no chasing. Pricing follows the work done, so material kept in order shows up in the price.

Tell us what you need, and we will work out what it actually takes.

A free conversation, about 30 minutes: we go through document volumes, the number of people on the payroll and the services you need, and tell you the exact price. We do not charge for preparing a quote, and the conversation commits you to nothing.